This licence authorises the licensee to carry on a financial services business to provide financial service(s) limited to:
Provide a claims handling and settling service on behalf of the insured, make a recommendation or state an opinion where the recommendation or statement of opinion:
is made in response to an inquiry by or on behalf of another person about an existing or potential claim by that person under an insurance product to retail and wholesale clients; and
could reasonably be expected to influence a decision whether to continue with the existing claim or to make the potential claim to retail and wholesale clients.
On behalf of the insured, assist another person to make a claim under an insurance product to retail and wholesale clients.
Represent the insured in pursuing a claim under an insurance product to retail and wholesale clients.
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